Refund and Refunding Policy

1. Returns

• We accept returns only if the product is defective, damaged, or incorrect.

• Customers must notify us within 7 days of receiving the product to initiate a return.

• The product must be unused, in its original packaging, and accompanied by proof of purchase.

• We reserve the right to refuse returns that do not meet our policy requirements.

2. Refunds

• Refunds will be processed once we receive and inspect the returned item.

• Refunds will be issued via the original payment method within [Insert Timeframe].

• Shipping fees are non-refundable unless the return is due to our error.

• If the refund is approved, customers will receive a confirmation email.

3. Exchanges

• We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

4. Non-Returnable Items

• Customized or personalized items cannot be returned.

• Products that have been used, washed, or damaged by the customer are not eligible for returns.

• Sale or clearance items are non-refundable.

5. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.

• We recommend using a trackable shipping method to ensure your return reaches us safely.

6. Contact Information
If you have any questions regarding our Return & Refund Policy, contact us at:

• Email: assmodestybd@gmail.com

• Phone: +8801602024135

• Address: Town Hall Road, house: 445, Mymensing